How to Shop at West Elm
West Elm is renowned home decor and furniture retailer known for its modern, sleek designs. A sister company to Williams-Sonoma and Pottery Barn, its mission is to furnish "the modern home". While its products may seem high-end at first glance, budget options can also be found within its selections. Prices may appear steep at first, however discounts and promotions from West Elm can help reduce overall spending when updating the look of your space.
Customers can track their orders online using the status update feature, which gives an estimated date of arrival. However, this estimate could be off if delivery delays arise from factors beyond company control, such as weather or holidays. Buyers can contact customer service by phone to inquire about their shipment's progress.
Or they can choose to pick up their order at their local West Elm store - this option is free but requires that the item is in-stock at that particular West Elm location as well as being open during normal operating hours for pickup.
Customers using in-store pickup should be aware that a valid government-issued photo ID must be presented when collecting their order in order to prevent fraud and guarantee it reaches its rightful recipient. This requirement helps prevent fraudulent purchases while also guaranteeing that only valid orders arrive at their correct addresses.
West Elm also offers curbside pickup as an added convenience, allowing buyers to schedule a pickup time via its website, with West Elm emailing customers as soon as their items are ready for collection. Once picked up, one of its team will load them directly into their vehicle.
Purchasers looking to save at West Elm can benefit from signing up for the Key Rewards credit card and taking advantage of its numerous perks, such as early access to sales and special discounts, plus it offers 5% back in rewards and $25 birthday rewards, in addition to 12-month promotional financing options.
West Elm merchandise can be bought at significant savings during its seasonal sales events held four times annually: January, March, July and September. At these sales periods, markdowns on older inventory and floor models to make room for new pieces are offered; furthermore there are monthly themed sales as well as limited time promo codes found both on their homepage and their newsletter, Raisin Bread.