What is White Glove Delivery at West Elm?
West Elm is widely known for their stylish modern furniture and stylish home decor offerings, but also known for their high prices and shipping charges. Shopping at West Elm can quickly exceed budget constraints; however, there are ways you can reduce shipping costs or even take advantage of free delivery offers in certain circumstances.
One way to reduce shipping costs at West Elm is to apply for a credit card that offers rewards points, like Williams Sonoma Inc's Key Rewards Credit Card. By taking this step, you could qualify for free shipping across their brands - including West Elm! Plus you'll earn bonus reward points on your initial purchase plus receive a $25 birthday present!
Front Door Parcel Delivery from West Elm is an economical shipping option that will deliver large home items directly to their room of choice, unpack and discard packaging before collecting all reusable packaging for reuse or recycling. Fees for this service depend on both item type and your location.
If you need help deciding if a piece of furniture will fit in your space, take advantage of a complimentary in-store design consultation. The design team can recommend furniture pieces, paint colors and fabrics that complement existing decor as well as help design a customized floorplan specifically tailored to your space.
No matter the item or reason for return, west elm offers easy returns within 30 days or seven days if your product qualifies as Quick Ship upholstery. If there's any difficulty with your product or service you purchased from west elm, customer service should be your first point of call or contact. If this fails to satisfy you then speak to one of their store managers or district managers as they'll have access to customer service notes that may offer them an apology or discount on future orders.
West Elm stands out from many online retailers by providing this service free of charge when shopping from any one of its 100+ brick-and-mortar stores in the US (via Scrape Hero). Your order must fit through a UPS Access Point's doors; for more information visit their website.