Who Owns West Elm Stores?
West Elm is a retail brand offering original and modern designs in furniture, bedding, bath, kitchen lighting, decor and lighting for home. Established in Brooklyn in 2002 as part of Williams-Sonoma Inc. - alongside Pottery Barn, Mark & Graham gifts & accessories and Rejuvenation lighting - Key Rewards loyalty program members can earn points towards special discounts while making purchases at West Elm.
The company has a longstanding tradition of working with artisans and craftspeople from local communities to create products for its stores. Through their LOCAL program, these workers are featured and their work highlighted in stores; helping build local economies and small businesses. It also partners with artisan groups worldwide so they can increase their incomes; the brand seeks to be responsible stewards of the environment by using recycled and organic materials whenever possible.
Customers typically praise West Elm pieces for their look and feel; however, some customers have reported problems with durability issues; for instance, some sofas and chairs purchased from this retailer don't last very long, even though advertised as sturdy enough to withstand heavy use.
West Elm strives to offer products of superior quality by offering an accommodating return policy. Most merchandise can be returned up to 60 days from its purchase date as long as it remains undamaged, including original purchase price, shipping costs, sales taxes paid if applicable, and store credit where possible.
West Elm offers an extensive selection of popular items such as rugs, bedding and curtains as well as lighting and accessories such as chandeliers, pendants, flush mounts, table and floor lamps, sconces and wall lighting that shoppers can customize by size, color and finish preferences.
As such, the retailer offers an array of lighting choices that will complement nearly any style decor. Furthermore, their website boasts useful tools like room planners and design consultation services with an expert designer.
Williams-Sonoma has recently expanded their offerings with brand extensions such as West Elm Workspace and Hotels as part of an effort to diversify product offerings and broaden customer bases.
As a result, the company has experienced increased profitability and revenue in recent years, which have allowed it to invest in its future while expanding globally. Due to this success, its stock market valuation now places it alongside some of the top tech companies, making the company an excellent option for investors seeking growth potential.